Privacy Policy

1. Overview & Data Controller

Hub Vertex Core Co., Ltd. ("we", "our", or "us"), located at 53/1 Chotana Soi 11, T. Chang Phueak, A. Mueang Chiang Mai, Chiang Mai 50300, Thailand, operates as the Data Controller responsible for your personal data collected through hubvertexcore.click and during course enrollment.

We are committed to protecting your personal information in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA") and international privacy principles.

2. Information We Collect

We collect only data necessary to fulfill educational inquiries and deliver training programs:

• Contact Information: Full name, email address, telephone number, and residential/business address for course invoicing.
• Educational Background: Self-reported trading experience level, charting goals, and preferred workshop dates.
• Technical Data: IP address, browser type, device information, and interaction data collected via essential technical cookies.

We do not collect sensitive banking passwords, credit card numbers directly on our site, or government ID numbers unless required by Thai tax regulations for corporate VAT invoices.

3. Legal Basis and Purpose of Processing

We process your data on the following legal bases under PDPA:

• Contract Performance: To register you in workshops, send classroom links, provide mentor diagnostics, and deliver course materials.
• Legitimate Interests: To improve our chart laboratory curriculum, ensure website security, and respond to admissions inquiries.
• Legal Compliance: To maintain accounting and financial records as mandated by Thai corporate tax law.
• Consent: Where you opt in to receive our technical field notes or non-essential analytical cookies.

4. Data Retention

We retain student enrollment records and course logs for as long as necessary to provide ongoing alumni portal access, verify course completion certificates, and comply with Thai statutory accounting periods (typically 5 years for financial transaction records). Inquiry inquiries that do not result in enrollment are purged within 12 months.

5. Data Subject Rights

Under Thailand PDPA, you hold the following rights regarding your personal data:

• Right to access and request a copy of your personal data.
• Right to rectify inaccurate or incomplete information.
• Right to erase or destroy data when it is no longer necessary for the stated purpose.
• Right to restrict the processing of your personal data.
• Right to data portability in standard machine-readable formats.
• Right to withdraw consent at any time without affecting prior lawful processing.

To exercise any of these rights, please email our Data Protection Officer at info@hubvertexcore.click.

6. International Data Transfers & Third Parties

Hub Vertex Core does not sell, rent, or trade your personal data. We utilize secure cloud infrastructure providers for email delivery and virtual classroom streaming that adhere to recognized data protection safeguards (such as Standard Contractual Clauses or equivalent security certifications).

7. Cookies & Tracking Technologies

Our website uses cookies to support core site functionality and measure aggregated visitor engagement. For a complete inventory of cookies used and instructions on managing your preferences, please consult our dedicated Cookie Policy.

8. Contact Our Privacy Office

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Hub Vertex Core Co., Ltd.
Attn: Data Privacy Officer
53/1 Chotana Soi 11, T. Chang Phueak, A. Mueang Chiang Mai, Chiang Mai 50300
Phone: 053-791-264
Email: info@hubvertexcore.click